DevScribes logo

DevScribes

All Services

Customer Support AI

End-to-end AI support platforms with intelligent ticket routing, automated responses, sentiment analysis, and seamless human handoff — built to raise CSAT while cutting workload.

Timeline: 5–7 weeksProduction-ready delivery
Customer Support AI

Key Features

What this project includes out of the box.

  • Smart ticket routing
  • Auto-response generation
  • Sentiment analysis
  • Knowledge base integration
  • Agent assist tools

What You Get

Expected deliverables when we complete this engagement.

  • Support AI platform / portal
  • Ticket inbox & routing rules
  • Agent assist sidebar
  • CSAT & SLA dashboards
  • Knowledge base setup

Typical timeline

5–7 weeks

Most projects ship in 3–7 weeks depending on scope. We confirm a fixed plan after a short discovery call.

How We Deliver

  1. 1Discovery & requirements workshop
  2. 2UX/UI design & architecture
  3. 3Agile development sprints
  4. 4QA testing & refinements
  5. 5Launch, handover & support

Benefits

  • Faster resolution times
  • Higher CSAT scores
  • Reduced agent workload
  • Actionable support insights

Technologies

OpenAINext.jsPostgreSQLRedisSupabase

Related Project Examples

Similar work we've delivered in this space.

View full portfolio
AI Customer Support Platform dashboardAI / SaaS

AI Customer Support Platform

An intelligent customer support platform with AI-powered ticket routing, automated responses, sentiment analysis, and real-time analytics dashboard.

    AI ticket classificationAuto-response generationSentiment analysis
CRM Dashboard interfaceEnterprise / CRM

CRM Dashboard

Comprehensive CRM with pipeline management, automated workflows, email integration, and predictive sales analytics.

    Sales pipelineContact managementEmail automation
AI Voice Agent interfaceAI / Voice

AI Voice Agent

Conversational voice AI agent handling customer calls with natural language understanding, intelligent routing, and seamless human escalation.

    Natural voice conversationsMulti-language supportCall recording & analytics

Ready to Start This Project?

Typical delivery for Customer Support AI: 5–7 weeks. Tell us your goals and we'll confirm scope, timeline, and investment.